777 Joy's Privacy Policy –
Your Data Is Safe With Us

01 Introduction & Scope

Welcome to 777 Joy. This Privacy Policy describes in detail how we collect, store, use, and protect the personal information of users on our platform. By using our website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy.

777 Joy believes you should have full control over your personal information. That's why we're always transparent about what data we collect and why. We are committed to safeguarding your privacy in accordance with international data protection regulations.

02 What Information We Collect

777 Joy collects various types of information to help us improve our services and deliver the best experience to you. Below is a breakdown of the data we collect:

Information You Provide Directly

Automatically Collected Information

• IP address, device type, and operating system.
• Browser type and settings.
• Information on which pages you visited and how long you spent on them.
• Data on clicks, scrolls, and other interactions.
• Login and logout timestamps.

03 How We Use Your Information

777 Joy uses your information only for specific, defined purposes. We never use your data unnecessarily or without your consent.

• Account Management: Your information is used for registration, login, and profile updates.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• Identity Verification (KYC): Identity information is verified to prevent fraud and ensure legal compliance.
• Customer Support: Your contact details are used to resolve issues and improve the quality of our services.
• Promotional Communications: With your consent, your information may be used to send you offers and updates.
• Responsible Gaming: To monitor betting behaviour and identify and prevent problem gambling.
• Legal Obligations: Data is used to meet regulatory requirements and maintain legal compliance.

04 Data Sharing & Disclosure

777 Joy never sells your personal information. However, limited data may be shared with trusted third parties in the specific circumstances outlined below:

Data Sharing Scenarios

• Payment Processor: Necessary information is shared with payment partners such as Mobile Pay, Nagad, and Rocket to process transactions.
• Technology Service Providers: Necessary data is shared with our server hosting, data analytics, and cybersecurity partners.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: We cooperate with investigative authorities to prevent fraud and money laundering.

05 Cookies Policy

The 777 Joy website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

Cookie Type

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

06 Data Protection Measures

777 Joy follows industry-leading technology and processes to protect your data. Our security infrastructure is reviewed and updated on a regular basis.

• SSL/TLS Encryption: All data transfers use 256-bit SSL encryption, ensuring bank-level security.
• Two-Factor Authentication (2FA): 2FA is available as an additional security layer when logging into your account.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
• Regular Security Audits: Regular penetration testing and security audits are conducted by third-party experts.
• Data Minimisation: Only the information strictly necessary is collected; no excess data is gathered.
• Staff Training: All staff receive regular training on data protection regulations.

07 Your Rights

You have certain important rights over your personal data on the 777 Joy platform. These rights are recognised under international data protection law.

To exercise any of these rights, support@777joy.bizto email us. We will respond to your request within 30 business days.

08 Children's Privacy

777 Joy is an adults-only platform and is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

We have age verification measures in place during registration. If we have reason to believe that a minor's information has been submitted to us, we will immediately delete that data and close the associated account.

09 Policy Changes & Updates

777 Joy reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following means:

• Update notifications will be sent to your registered email address.
• A notice will be displayed on the website homepage.
• The "Last Updated" date at the top of this page will be changed accordingly.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.

10 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team.

• Email: support@777joy.biz
• Support Hours: 24 hours a day, 7 days a week
• Language: Support available in Bengali & English
• Response Time: Responses are typically provided within 24–48 hours